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Success Story

NantWorks Finds a More Efficient Solution for Test Management and Reporting

Healthcare
1000+ employees
Los Angeles, United States

Challenges

  • Using Excel spreadsheets for testing became difficult and inefficient to manage.

  • End users (testers) found the spreadsheets time consuming and difficult to fill out. The spreadsheets could only capture limited information from testers.

  • Stakeholders didn’t have clear visibility into the testing results and progress.

Results

  • With TestMonitor, the elearning courseware development team at NantWorks now has a much easier-to-follow testing process for their managers and end users.

  • TestMonitor’s reporting features give stakeholders at NantWorks summaries of projects, milestones and issues, among several other real-time insights.

  • Project setup was quick and easy. Many users were able to get started right away.

  • TestMonitor’s blog and videos have been extremely helpful resources for the NantWorks team in learning testing tips and best practices. With more than 20 years of experience in software testing, TestMonitor provides educational content for both experienced testers and beginners.
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“It was important for me to get up and running very quickly. It was very easy for us to set up without extensive training in TestMonitor. Their [TestMonitor’s] videos were very helpful in walking us through the process when we needed it.”
Alex B.
Director of Content Management

Overview

When the elearning courseware development team at NantWorks grew tired of using cumbersome Excel spreadsheets to manage their software testing, TestMonitor provided a much needed boost.

Nantworks_Web

Alex Bahari, Director of Content Management at NantWorks, sought out a better way to conduct their testing that would make it much easier for end users to log bugs and provide valuable feedback to developers. He also wanted to give stakeholders better insight into testing status and progress for advanced reporting -- something more robust than overwhelming spreadsheets. After browsing several test management platforms online, he came across TestMonitor.

“I wasn’t as impressed with other test management tools. They didn’t appear to be quick to learn or easy to use. TestMonitor has a very simple interface and looked very easy to use.“

-Alex Bahari, Director of Content Management

Once Alex got testing projects set up in TestMonitor, response from the team was very positive. Their testers, including the less technical ones, found it easy to add notes and attach screenshots for a more robust feedback loop.

“It was important for me to get up and running very quickly. It was very easy for us to set up without extensive training in TestMonitor. Their [TestMonitor’s] videos were very helpful in walking us through the process when we needed it.”

When it comes to evaluating test management tools, Alex shared some advice.

“Think about what would work best for your end users because in the end, that’s the most important thing. Find something easy to use for your end users and address their needs.”

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