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User Testing?
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Check out tips, templates and checklists for manual testing.

manual-testing

A handy guide to DIY user testing

User testing is the process through which the interface and functions of a website, app, product or service are tested by real end users. A number of people perform a series of typical tasks on the product. The purpose of this process is to evaluate the usability and functionality and to decide whether the product is ready to be launched in production. It is important that the test is done on an individual basis so all the subjective results can be analyzed and made objective. In this case the definition of User Testing is focused on Black Box Manual Testing. (Black Box means testing the function or behavior of a system or product.)

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User testing is important because it saves you a lot of money, time and frustration afterwards. And it makes your projects successful, because the end users already have been involved and were able to give their opinion early.

How do you do user testing yourself?

As said it’s important that the test is done on an individual basis. You want to know the objective results of the usability and functionality of the product. And it is important to manage it by yourself, because you need to define the requirements, to design the test cases and you want to have all the data of the results. Besides, while accepting an ERP system most end users are in the same organization. And if you are not the specialist to define requirements and design test cases you can hire these jobs. But the hired specialist must work in your user testing software. And when the specialist has left the building all the knowledge and work is stored and can be re-used.
 

What do you need for user testing?

The need depends on the type of user testing. For example: testing a website, testing a mobile app or testing an ERP system has different kind of requirements, risks, test cases, dependencies, etc.
But all types of user testing have test cases. Test cases provide a series of instructions that validates some part of the software is doing it job as expected. A test case can help you determine whether or not the software meets your requirements. 
 
And if you have finished your simple or complex test cases you need a way to present this to the testers and have their results registered. Unfortunately in practice we see MsExcel. This article explains why testing with excel is history. It is important to organize all your projects and tests in a central place, where you can add your test cases and execute your test runs. At any place, at any time. Centralize all the results and manage your issues. No implementation required.
 

User acceptance testing template

User Acceptance Testing (UAT) is a type of testing performed by the end user or the client to verify and accept the product before deploy it to the “real world”. This is the final testing performed once the functional, system and regression testing are completed.
 
The main purpose of UAT is to validate the end to end business flow. User acceptance testing is executed with (mostly)production data to create an environment that is as real as possible. The feedback should focus on whether or not the product is up to organizational standards and is fully functional.
 
Default templates for testing in “the real world” is highly dependent of the context of the product. On the other hand, we believe that the implementation (and therefore also testing) of ERP systems are increasingly growing towards standardization. With this in mind you could suggest that test cases can also be more standardized and can be provided in advance. And also be offered as a template in TestMonitor.
 
And if you have finished your simple or complex test cases you need a way to present this to the testers and have their results registered. Unfortunately in practice we see MsExcel. This article explains why testing with excel is history. It is important to organize all your projects and tests in a central place, where you can add your test cases and execute your test runs. At any place, at any time. Centralize all the results and manage your issues. No implementation required.

DIY checklist for user acceptance testing checklist

Download this DIY checklist on user acceptance testing.

Mockup-Checklist

User acceptance testing sign off sheet

In user testing context the form declares the status of “fit for purpose for the business area”. When all defects are resolved, the test manager recommends to accept the product as developed and implemented to the project manager. The approval shows the product meets requirements and is deployable.

The form can have different layouts. We recommend to use some figures out of TestMonitor to make the document more visualized. For example the different states of defects or the test coverage while signing. But we also participated in projects where the sign off form is more textually. For both forms, it must be clear that in this case you take:

✓ Accepting the new product as is;
✓ Responsibility for the changes introduced with the new product;
✓ Responsibility that all test cases are failed or passed by competent users;
✓ Have acknowledge that functions xyz does not work as expected, but the workarounds are sufficient;
✓ Have acknowledge that defects xyz are not finished before deploying the new product.
 

User acceptance testing software

To define requirements and risks, to design test cases, to plan your mile stones and test runs and to track the results or to manage the related issues or defects you need definitely a tool to help you. Test management tools are used to store information on how testing is to be done, plan testing activities and report the status of quality assurance activities. 
 
Whether you’re implementing enterprise software, building a quality app or just need a helping hand in your test project, TestMonitor has you covered.

Structured test approach

A streamlined process containing everything. From defining, designing, planning and running tests to tracking test results, resolving issues and reporting.

Designed for tester productivity

User testing requires a different approach. Our intuitive test registration allows your users to report their findings within just minutes.

Insights into software quality

Organize every test, no matter how complex. Stay on top of your planning, follow developments and gain insight into the actual quality of your software.

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